Two Reasons Audits Stall
A citation is any place on the web where the payment methods appears for {entity_s}. None of this replaces a decent website; it makes the one you have easier to find. Mismatched opening hours is easy to miss because nothing visibly breaks.
Almost always, prefer removing a wrong listing to leaving it half-corrected, though the size of the effect varies. The usual culprit is silent listing decay, unobtrusively inherited from an old listing no one remembers creating. Beyond that strip away the jargon and local search signals are merely repeated, checkable facts.